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Build Process

The best client experience is visualizing your project and then watching it come to life. Working with our team of designers and builders results in smooth communication, better organization, and a more efficient process. First, our design team works with you to create your vision. Then, they deliver a detailed plan to our install team. Because our designers and builders work collaboratively, there are no surprises or changes – minimizing additional upcharges. The Southern Landscape Group team is organized, experienced and delivers excellent customer service from start to finish. We deliver high-quality work and a low-stress Design/Build experience.

PREPARATION & COMMUNICATION

01/

Scheduling

Once you sign the installation agreement, our team will get you on the installation schedule and give you an estimated timeframe for the work. There are no surprises. We’ll keep in touch with frequent updates on timing until the work is completed.

02/

Client Preparation Checklist

One week before installation, we will contact you regarding your project. This will give you details for the project and ensures there are no surprises once installation has started.

03/

Pre-Construction Meetings

A few days prior to installation, our team will meet at your home to go over specifics, make sure all necessary materials are in place and to walk through the site. You are welcome to come to that meeting. It’s your home. We want you to feel as comfortable and involved as you wish.

04/

Accountable and Available

From the moment the design process is completed, you will have a dedicated full-time SLG team member in charge of all project coordination. This person is available by phone, email and for scheduled site meetings. 

DURING INSTALLATION

01/

The First Day

The SLG team member in charge will be on-site making sure that everyone is coordinated on installing the plan. If desired, we offer a guided “walk-through” for you on the first day of installation to answer any questions.

02/

During Installation

Communication is key. You can expect frequent progress reports on the status of the project. Additionally, your project manager is happy to schedule a meeting to discuss progress and will be on-site and can answer almost any question.

03/

A Strong Finish

Towards the end of the installation, we will schedule a meeting with you to create a punch list for our team to complete on the final day of installation.

04/

Final Walkthrough

We offer an optional final walkthrough to answer your questions and discuss any part of the installation or any details about your new project. We will also communicate any education or care information regarding your new installation.

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Services

PO Box 397 (mailing address)

192 Miles Ln (physical address)

Evington, VA 24550

Tel: 434-821-6004

sales@soscapes.com

M-F: 8:00am - 5:00pm

Plant Installation

Spring and Fall Clean-ups

Stone, Brick and Block Masonry

Detailed Carpentry and Decks

Landscape Lighting

Pools and Spas

Water Features and Ponds

Paths and Patios

Retaining Walls

Pergolas and Arbors

Fire Pits and Fireplaces

Outdoor Kitchens

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